Legal
Terms & privacy.
Cancellation, payment and data-handling information.
1. General
By making a reservation at Mount Edge Hotel, you agree to these terms.
2. Cancellation policy
Cancellations made 48 hours or more before the scheduled check-in date receive a full refund. Cancellations within 48 hours of check-in are charged one night’s stay. No-shows are charged the full booking amount. To cancel, contact us by phone or email as soon as possible.
3. Check-in / check-out
Check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges. A valid government-issued ID is required at check-in.
4. Payments
Full payment is due at check-in. We accept cash (LKR) and bank transfers. Card availability may vary — please confirm in advance.
5. Damage & property
Guests are responsible for damage caused to hotel property during their stay.
6. Conduct
Guests are expected to treat staff and other guests respectfully. The hotel may ask guests to leave without refund for disruptive behaviour.
7. Privacy
We collect your name, contact details and stay preferences only to handle enquiries and reservations. Booking and contact forms are processed by Formspree (formspree.io), which delivers them to us by email; enquiries made via WhatsApp are handled through WhatsApp. This website does not use advertising trackers. We do not sell your data and share it only with these service providers or where the law requires. You may request access to or deletion of your data at mountedgehotel.lk@gmail.com.
8. Liability
The hotel is not liable for loss of or damage to personal belongings. Please take care of your valuables.
9. Contact
Questions about these terms? Email mountedgehotel.lk@gmail.com or call +94 77 765 9300.
Last updated: October 2026