Legal

Terms & privacy.

Cancellation, payment and data-handling information.

1. General

By making a reservation at Mount Edge Hotel, you agree to these terms.

2. Cancellation policy

Cancellations made 48 hours or more before the scheduled check-in date receive a full refund. Cancellations within 48 hours of check-in are charged one night’s stay. No-shows are charged the full booking amount. To cancel, contact us by phone or email as soon as possible.

3. Check-in / check-out

Check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges. A valid government-issued ID is required at check-in.

4. Payments

Full payment is due at check-in. We accept cash (LKR) and bank transfers. Card availability may vary — please confirm in advance.

5. Damage & property

Guests are responsible for damage caused to hotel property during their stay.

6. Conduct

Guests are expected to treat staff and other guests respectfully. The hotel may ask guests to leave without refund for disruptive behaviour.

7. Privacy

We collect your name, contact details and stay preferences only to handle enquiries and reservations. Booking and contact forms are processed by Formspree (formspree.io), which delivers them to us by email; enquiries made via WhatsApp are handled through WhatsApp. This website does not use advertising trackers. We do not sell your data and share it only with these service providers or where the law requires. You may request access to or deletion of your data at mountedgehotel.lk@gmail.com.

8. Liability

The hotel is not liable for loss of or damage to personal belongings. Please take care of your valuables.

9. Contact

Questions about these terms? Email mountedgehotel.lk@gmail.com or call +94 77 765 9300.

Last updated: October 2026

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